PRIVACY POLICY

Privacy Policy

Last Updated: November 13, 2024

At Beijing Liluo Technology Co., Ltd. ("we," "us," or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website ("Site") and interact with our services.

Please read this policy carefully. By using our Site, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect different types of personal data to provide and improve our services, including:

a. Personal Information You Provide

• Account Information: When you create an account on our Site, we collect your name, email address, and password.
• Order Information: When you make a purchase, we collect billing details, shipping address, and payment information.
• Contact Information: If you contact us, we may collect your name, email address, and any other information you provide to us.

b. Automatic Data Collection

We automatically collect certain information when you visit our Site, including:

• Log Data: This includes your IP address, browser type, device information, pages visited, and time spent on our Site.
• Cookies and Tracking Technologies: We use cookies to enhance your experience on our Site (see our Cookies Policy).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide Services: To fulfill your orders, process payments, and deliver products.
• To Improve Our Services: To analyze how our Site is used and make improvements.
• To Communicate with You: To respond to inquiries, send order updates, and send marketing communications (if you have opted in).
• To Personalize Your Experience: To provide tailored content, advertisements, and product recommendations.
• To Comply with Legal Obligations: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell, rent, or trade your personal data to third parties. However, we may share your information in the following cases:

• Service Providers: We may share data with third-party service providers who assist in operating our Site (e.g., payment processors, delivery services, email service providers). These service providers are required to handle your data securely and only as necessary for providing services.
• Legal Requirements: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation or to protect our rights or the rights of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal data, subject to certain exceptions.
• Opt-Out of Marketing Communications: You can unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in the emails we send or by contacting us directly.
• Data Portability: You may request a copy of your data in a structured, commonly used format.

To exercise any of these rights, please contact us at the provided contact details.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information.

8. International Transfers

If you are located outside of China, please note that your personal data may be transferred to and processed in China. By using our Site, you consent to the transfer of your data to countries that may not have the same level of data protection laws as your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the updated date. We encourage you to review this policy periodically.